Shipping Policy

Free EU Shipping
We offer free shipping to all European Union countries.

Carrier
Orders are shipped with DPD and delivered to the address provided at checkout.

Processing time
Rolands Leather Works backpacks are made to order. Production typically takes approximately 2–6 weeks before dispatch. The estimated production time may vary slightly depending on current order volume.

Delivery time
Once your order has been dispatched, delivery within the European Union typically takes approximately 1–5 business days, depending on the destination. DPD currently lists around 3 business days to Germany, with some EU destinations taking slightly longer.

Tracking
Tracking information will be provided once your order has been shipped.

Delivery address
Please ensure that the shipping address entered during checkout is correct. We are not responsible for delays caused by incorrect or incomplete delivery information.

Shipping area
At this time, we only ship to countries within the European Union.

Questions
For any shipping questions, contact us at info@rlworks.art.